Penguin Recruitment

£22000 - £25000 per annum

Technical Support Consultant (DEA)

Lutterworth

Competitive Starting Salary + Benefits

Ref: SH1491

Our client, the UK’s leading Accreditors of Energy Assessors, are currently on the lookout for a Technical Support Consultant to join their award-winning energy service team. This Technical Support Consultant position will have a key role in delivering the highest level of professional and quality support to customers through knowledge, skills and experience of the energy assessment industry.

This Technical Support Consultant role will see you provide technical services to an array of energy-related services such as; new build compliance, energy performance certificates for new build properties, energy-saving opportunities and energy-saving recommendations.

Our client believes progression and development are paramount and offer comprehensive training opportunities, and as such, they would be delighted to train you up to become a Level 3 Domestic Energy Assessor (DEA). Once trained, you will be expected to:

  • Proactively offer a high level and consistent front line support to our members through the provision of excellent technical support, including telephone, written, and face to face communications
  • Ensure our client’s products and services are understood by stakeholders
  • Assist with auditing for the promotion of best practices for our members
  • Liaising and co-operating with other support teams within the business

To be considered for this Technical Support Consultant position you will have:

  • Have experience within the energy sector
  • Be a qualified Domestic Energy Assessor Level 3 (DEA) – beneficial
  • Experience working as an energy assessor, or knowledge of energy assessments/EPCs
  • Have a positive ‘Can Do’ attitude, and experience with providing excellent customer services
  • Good attention to detail, and ability to perform calculations

Our client is willing to offer their new Technical Support Consultant a competitive starting salary, plus training and personal development opportunities.

Interested? To discuss this position or other roles in the Sustainability Sector, please contact Sam Harris on 01792 365000, or email a copy of your CV over to sam.harris@penguinrecruitment.co.uk and we will be in touch shortly.

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